Hotel Directors Meeting March 2020

* An area of concern is food and beverage figures- these “let us down” * Two cancelled weddings in November and no weddings in December * The hotel was £120k short in that quarter and * An operating loss of £25k as opposed to a loss of £15k is seen as a prediction for January * There was no business till 6 January * The shortfall will not deflect from the predicted outcome * An operating profit is predicted for February, March occupancy already at 35% 5. Other Relevant Business In the concluding discussions the following was agreed. * Hotel management needs to address the 33 points drawn up in previous correspondence from Doug. Doug will write to the General Manager * More engagement from the staff * The business is underperforming * The board needs red flags to be raised promptly * The number one target is to achieve the budget and the critical date is the end of the second quarter. * At the SMT meeting of 10 February the directors will join to discuss their role. In th Easter noon the group will meet with a Martin Peters. * The General Manager to be asked to look at the daily delegate rate. * An appropriate cancellation free to be set when a course is cancelled.